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nesher
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Not all the comments are born equal, or how to respect your customer



Continuing a topic of using comments to increase you blog exposure, started in my previous post http://blogging4good.blogspot.com/2008/03/comments-as-source-of-free-traffic-to.html , I want to look on that from other side. Comments, left by your readers on your blog, are even more valuable than the comments you are leaving on other blogs. Why? Very simple. You leave comments to improve your blog exposure, to get more rating and referring links. All that to get more potential visitors. But, reader of your blog, leaving you a comment, has already came. And not just came, but also read your post and is willing to spend his valuable time, sharing his thoughts on the article or asking related question. What might be better than that? Show your respect and appreciation - respond ASAP, giving your feedback and encouraging further communication.

Yesterday, I visited a Web Site ReapMoneyOnline , presenting list of the free High Page Rank Non-reciprocal Directories (directories that do not require link exchanges for posting blogs). I left a comment, asking authors (Jennie and Bong) their opinion, if they recommend submitting a blog to all of 100 presented directories, or there is a minimum PR, where the time investment is justifiable. They feedback was instant and complete: "Webmasters have different views on PR. In fact, a lot will choose hundreds of inbound links over a high PR because they bring in real targeted traffic (we click on a link because we think we can use what we will find at the other end). Some were also able to rank high in the SERPs for their chosen keywords even with a low PR. These are directories, which people also use to find websites related to the information they need (like the SEs ). If they provide us dofollow links then we get 2 birds with 1 stone.
However, directory submission is only part of our link-building strategy. But yes, we are trying to get RMO into as many as possible over a period of time (going at a rate of 15-30 directories per week). Unfortunately, we haven’t done any ROI study on our link-building efforts.
The “minimum” PR depends on us and our goals. Some webmasters who flip sites work to get them to PR4 before selling. Others sell at PR7, which definitely takes longer but also fetches a higher price. For us, the higher it is, the better, since we’re pushing RMO as our flagship blog".
As you see, blog owners spent their time and attention to give a very thoughtful answer, converting me as accidental visitor to the devoted visitor. With this attitude, I will be back soon.

Let's highlight what we can learn from this example:

  1. Site has a valuable information, encouraging visitors participation. This is, definitely, a core of the successful blog.
  2. Blog has disabled the nofollow tag, so every comment will result in link to your blog, improving your blog rating. An additional reason for people to visit the blog, read it, and leave feedbacks .
  3. Authors do not passively enjoy incoming traffic, but activity communicate with their visitors, giving informative and instant recommendations. I noticed, that this particular case is not an exception. Every comment receives immediate reply.

As customer support manager in a High Tech company, I know, that it is good to find a new customer, but it is more valuable, if the customer comes to you again and again. Blogging should follow the same marketing rules, where respect for the client will be always appreciated and paid back.

Tagged as theory blog comments customers respect


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Clock Mar 20 01:28 am

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nesher's journal


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nesher
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AVIARY - Online Advanced Free Media Editor Suite

As you might already notice, the modern trend is related to transfer some of the desktop software responsibilities, which were traditionally associated with computer-installed programs, online. You have online text editors, translators, PDF creators, fax generators, and more. One more area of the stand-alone software utilities is coming to Internet. Aviary is a new online service (in beta) that lets its members edit and create images (and videos in the nearest future) online with no need for additional software installed on the PC. Eventually, Aviary will ultimately be a suite of 18 media

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Tagged as media image aviary services


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Потоковая музыка на MusicWebTown: 156 Песен Александра Розенбаума

Мне привезли в подарок большую коллекцию песен Александра Розенбаума, и захотелось ей с вами поделиться. Уже собрался было идти на MediaMaster , о котором я уже писал раньше, но потом решил поискать, куда еще можно загрузить музыкальную коллекцию в Сети. Ведь только активный поиск приводит к удачным находкам. Решение задачи в этот раз

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Tagged as песни слушать музыку скачать музыку скачать mp3 бард Александр Розенбаум music

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Comments14 comments
Mar 21 10:21 am

Well most of the blog site and just rubbish and some have high ranks and they treat their visitors without any respect that's just bad.

Replycom
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nesher
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Mar 22 03:32 am

I know several sites with high rank, that increased it artificaially. So, the best indicator for me of the site is its content. Good content and dedication will bring eventually results.

Replycom
Mar 21 10:50 am

popular sites they give damn to the visitors

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Mar 22 03:29 am

Do you imagine how many visitors and comments popular sites have? May be, they just unable to reply everybody. Besides, they already has the exposure good enough, as they get their traffic anyway.

Replycom
Mar 21 11:07 am

a blog without a comment is useless comments are received to make it more better.

Replycom
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Mar 22 03:36 am

That depends: there are different styles of the blogs. On the blog that more focused on the social networking, the indicator of its popularity is definitely based on the amount of comments. If the blog is more informational (like regular web site), the better indicator of its popularity is amount of unique visitors and total visitors. A lot of people are coming to Microsoft without leaving a single comment or remark.

Replycom
Mar 21 12:09 pm

I agree not all the comments are born equal some might be good some might be bad posting comments but everyone should be treated equally

Replycom
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Mar 22 03:36 am

Unless it is shameless promotional spam!

Replycom
Mar 21 12:43 pm

well yes if somebody comments on my blog then it would be precious for me, I post somewhere else that wont be much important.

Replycom
Jun 2 03:05 pm

That's a very useful post. Always the customer is right

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Jun 3 01:56 am

Thank you for feedback. Customer is always right, and as Customer Support Manager I learned that hard way. Unless, I can proove with official documentation that customer demands are unreasonable, you do your best to fill the request.

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Jun 3 08:05 am

That's right. I read a book that says the customer is the king but isn't who reing.

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Jun 4 08:49 pm

Yes, the customer is king, especially, when there is a tough competition on the market. You do poorly - he will leave you forever.

Replycom
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Jun 5 07:26 am

Yeah that's great how works the logic of the market

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